Category: PowerApps Portals

Dynamics 365 Customer Self-Service PowerApps Portals – Creating a Case on Behalf of Another Account

Posted in Customer Service, Dynamics 365, Model Driven PowerApps, Portals, PowerApp Portals, PowerApps Portals, Security3 Comments

A common question I get about using Dynamics 365 Portals (aka Dynamics 365 Customer Service PowerApps Portal) is the ability to create cases on behalf of other customers or accounts. A typical use case would be if a partner needs to open a support incident on behalf of their customer on the portal. Consider if… Continue reading Dynamics 365 Customer Self-Service PowerApps Portals – Creating a Case on Behalf of Another Account

Adding Drill Down Links to PowerApps Portals Forms

Posted in Common Data Service, liquid, Model Driven PowerApps, Portals, PowerApp Portals, PowerApps PortalsLeave a comment

This is post is essentially a re-write of a post I wrote 2 years ago called Creating a Drill Down Link on a Dynamics 365 Portal Entity Form”. However, with the upcoming release of PowerApps Portals I thought it might be a good time to re-visit some of the older Dynamics 365 Portals posts and… Continue reading Adding Drill Down Links to PowerApps Portals Forms