It’s time to kill the “Reply All” button

We have seen that email come in. “Let’s all congratulate Susie and team for successfully making Contoso’s Go Live a success last weekend!” Nothing wrong with that, its important to highlight and recognize team successes. Then it starts… A string of emails come streaming in. “Great work team”. “Congrats” “awesome”.  Nice gestures, and again, important… Continue reading It’s time to kill the “Reply All” button

The Curious Case of the Missing “Create Invoice” Button in Dynamics 365

Overview The out of the box process for Dynamics 365 Customer Engagement Sales Process is that an Quote can be converted to an Order, and an Order can be converted to an Invoice. There is a little known feature called “Is Sales Order Integration Enabled” that can change the behavior of this process such that… Continue reading The Curious Case of the Missing “Create Invoice” Button in Dynamics 365